Testimonials
Mortgage Client Testimonials
Additional reviews can be found here: Joesmylender. Also here:
Joseph Small – Loan Officer
★★★★★ 5/5
“I am a 23-year-old male in the Air Force. I arrived in Tucson on August 29th and by October 12th I had closed on a home, so I was happy to get this done fast. It was my first time buying a home, so I didn’t know a lot about the process. I chose Guild because of my realtor’s recommendation. Joe explained to me my options (VA or conventional), and how much I could qualify for based on my finances. I didn’t have to do a lot on my end, just send some emails with information about my finances and electronically sign some documents. The initial interest rate I was quoted was the interest rate I ended up getting, and the monthly mortgage estimate was almost identical too.”
Tyler P.
Tucson, AZ
★★★★★ 5/5
“Joseph Small is smart, knows his business, is easy going, honest, encouraging, caring, on top of things, and available. He notified me that it might be a good time to discuss refinancing, then provided educational emails explaining the process, Made sure all my questions and concerns were addressed, and followed through to the end. He was with me at the signing, making sure everything was done to my satisfaction. Working with him was a blessing!”
Karen C.
Tucson, AZ
★★★★★ 5/5
..”If you want an individual that is an expert in VA Loans, Joe is the individual to seek. His professional, sincere, genuine and candid approach in assisting us in our most recent purchase of our home exceeded our expectations. He is an individual that has the highest level of integrity and his actions speak equally to his words. The customer service that he provided us through the entire process was above and beyond all of our experiences in purchasing a home. We are forever grateful for his expertise and assistance. He comes without hesitation highly recommended.”
Sheila G.
Tucson, AZ
★★★★★ 5/5
..”after a while the [other] loan officer would never call me back… so I gave Joe a call. He was so nice and as we went along, explained everything. Now I have my new home, thanks to Joe, my lender!”
Viola C.
★★★★★ 5/5
“Joe, we just want to thank you for doing a superb job on our loan… we looked for several houses and you were right there, with prequal letters… and the title company was very impressed.”
“I had a great experience with them. They helped me throughout the process and kept me informed. ”
Jason Badgett
“Working with the Joseph Small Guild Mortgage Company couldn’t have been a more nicer experience. They explained everything to me each step of the way and were very patient with me throughout. They are a wonderful group of people to work with!!!”
Paula Allen
..”This was my first experience buying a home and working with a mortgage company. Joseph Small and Kathy Taylor made me at ease with the entire process. They took the time to educate me about the process and guiding me through it. Thankful to have gone through Guild Mortgage and worked with Joseph Small!”
D. Pratt
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